Husqvarna
Husqvarna Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Husqvarna has 1.5 star rating based on 396 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Husqvarna to a friend or colleague.
- Rating Distribution
Pros: Great machine when it works, No customer service, Junk.
Cons: Customer service, Customer service and the poor website no number to call, Poor customers service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Husqvarna has 1.5 star rating based on 396 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Husqvarna to a friend or colleague.
- Rating Distribution
Pros: Great machine when it works, No customer service, Junk.
Cons: Customer service, Customer service and the poor website no number to call, Poor customers service.46% of users think that Husqvarna should improve its Customer Service.
54% of users say that they might use Husqvarna in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "I will no longer buy from Husqvarna", "Stay away from Husqvarna unless you line next door to a dealer you know and are sure they will service your purchase !", "Stick with Husqvarna and Redmax.", "Don't buy a husqvarna", "Customer service sucks".
Most users ask Husqvarna for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Turnaround Time. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Husqvarna Reviews
"Legit"
Great business called cuz I hadnt Heard anything chainsaw was delivered the following day from a nearby town very satisfied
"Poor customer service, poor on-line help/troubleshooting"
The on-line troubleshooting looks really good but is extremely limited and gets the user into loops within the system, which is frustrating as one needs to...
Simpsonville, South Carolina
The blower I bought that has those bad batteries in it 320 in
To get a replacement for this junk that y'all sold me? They don't work with all these bad Chinese batteries you got stuck in them.
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Verified Reviewer |
Niagara Falls, New York
Warranty
I purchased my chainsaw back on May 29, 2025, and now it seems like it has no compression. I purchased the professional 555.
- We will see
- We will see
Preferred solution: A fixed Chainsaw or replaced chainsaw.
Cannot get my 240 chainsaw to start...
Click bait link dropped actual call wanted me to go to website...
Totally ***
Useless number...
R
- Do not respond to issues
Preferred solution: Full refund
User's recommendation: Do not try to call to get assistance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Brooklyn, New York
Poor customer service, poor on-line help/troubleshooting
If you live in DE or a State which does not have a Hus dealer then stay away from Hus ... I was at Tractor Supply and see Hus on the shelf.
The manager told me a sad story where an elderly person bought a mew zero turn from online and for the first 3 mows it did well. then it died. My issue I have NOT heard a peep from Hus, no call, no email, NO NOTHING.
Hax a local hardware store fix it out of pocket. I will NEVER buy anything from Hus ever again and will always let folks know it !!!
On-line, there are no dealers in the state. The closest dealer is said to be 19 miles away, but this does not take into account that that is a direct line distance and the actual driving distance is around 124 plus miles one way! I've only had this unit for less than 30 days, used it twice before it broke. I've already determined the issue is internal as there is no spark.
Bad switch, grounded internally, who knows? If I take the unit apart, the warranty will be void.
So much for $345 and the 2-year warranty! By the way, Lowes no longer (as of 30 days ago) handles any warranty work for Husqvarna!
- Lowes no longer supports husqvarna warranty
Preferred solution: Full refund
User's recommendation: Stay away from Husqvarna unless you line next door to a dealer you know and are sure they will service your purchase !!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI can't get you to answer the phone to help me
The break is locked on 545 chainsaw I'm trying to figure out how to get it open so I can put the cover back on and change the put the chain back on but I can't get anybody to answer when I call I try the text it didn't work keep sending me to a YouTube video that is not the same as my saw
Muskegon, Michigan
Power washer falling apart
Gas cap fell apart, muffler came apart, and now bolts are loose and oil is leaking out. Always buy Husqvarna, but in doubt now.
- Blowers
- Most items are quality made
- Mowers saws
- This power washer is not
Preferred solution: My power washer working properly
User's recommendation: Not this product...wow
Grand Forks, North Dakota
Im not pissed. I know this will get worked out
I need a carburetor for my trimmer, but the number is on the carburetor arent bringing up the correct carburetor
User's recommendation: Stick with Husqvarna and Redmax.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Defective Tractor Wiring
Company fixed the issue and I have been provided with product or service ordered. They covered issues under warranty finally and received the tractor back from repairs.Cuts amazing like gulf turf every time…Thank You To Husqvarna for dealing with the issues correctly.
Tractor died in the middle of the yard. Take it to an authorized repair center.
They tell me I must have hit something, which shorted out the wiring harness of the tractor, not covered under warranty.
Before this issue, it was in the shop for bad drive pulleys, which Husqvarna knows is an issue, howling all the time, and of course that had nothing to do with the wiring. It's a customer issue when the yard is flat, with no obstructions, and with the 'it's your issue.' They lost a customer.
User's recommendation: Buy Another Brand
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Verified ReviewerUnable to speak to a human for an answer on a part I need.
Needed info on a part I needed. I had to order a part online and will possibly need to return it because I could not speak to a human at Husqvarna to confirm the correct part number. Improv Hus.
- Good equipment
- Poor support
Preferred solution: Improved customer support
User's recommendation: Husqvarna needs to improve it's customer support
Please provide a contact number and Husqvarna will reach out to you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Middletown, New York
Warranty issue
I strongly feel that Husqvarna did not handle the situation as expected, and to no fault of mine, I've not been reimbursed for a faulty carburetor that required service repair under warranty.
Preferred solution: Full refund
User's recommendation: I will no longer buy from Husqvarna
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Verified ReviewerHusqvarna does not stand behind their products
First thing if you need Customer Service where you can actually talk to a person on the phone. At least we know its a real person talking to you.
Now, as for taking care of your customers, you do a lousy job. I bought a Husqvarna chainsaw last month its not even a month old yet. Brought it home started it up. It does not have the power its supposed to and every time you let off the gas it dies.
I took it back to Lowes where I bought it from and tried to get my money back. Lowes refused because it was over 48 hours that Ive had to chainsaw. Any company should cover their products for at least 30 days with no questions asked. So the only way I could get to talk to someone through customer service was online which I dont even know if it was a real person.
They stated that Husqvarna does not accept returns. But I could take it to a saw shop a Husqvarna dealer. The person gave me a name of the shop. I took the chainsaw to the Pacific shop.
They told me too, which that shop inform me that they would not work on it because I did not buy it there. I thought that if it was a dealer, they could not turn away a chainsaw to be worked on. But I guess they can. Because they are privately owned.
so I have a chainsaw that nobody will work on and a company that will not stand behind their product. So I am not going to stop until I get to talk to a person and I receive a refund for this chainsaw.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBroken frame twice
Our Husqvarna is seven years old. Two and a half years ago, we had to have the frame replaced because it broke in half.
Yesterday, I tried to mow with it and had problems because the belt came off the pulley. After looking into it, I discovered that the frame is again broken in three places. I called Husqvarna for help, and they said it was not under warranty any longer. I think the frame breaking twice is excessive and should be considered faulty.
We live in Michigan and only mow three or four months of the year. One would think a mower would last longer than seven years with such limited use.
User's recommendation: Be careful of the frame.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBought grass catcher for z248 mowe and it’s defective wit broken weld on frame
Bought a grass catcher for the Z248 mower and it's defective with a broken weld on the bag frame. I called Lowe's, where I purchased it, and they said they could do nothing about it and told me to contact Husqvarna directly for a replacement part.
Pooler, Georgia
You did not answer my e-mail question
You wont answer my emails and now you wont answer my calls.
Trying another way
CCCCC c
???!!!
,,,///:::
Why can I not proceed???
Preferred solution: Answers to my questions a phone call with a human that can help me. 407-726-7674
User's recommendation: Customer service sucks
Los Angeles, California
Product info.
I need to talk to a live person about the various different vacuums that you offer for my commercial business. I cannot do this with a robot or through email.
Please have someone call me ASAP 805-223-**** I'm trying to purchase a bunch of your equipment. Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReplacing chain saw
Chain came out i want a replacement I bought this from lows thanks I think I should go there for dem to change it
Preferred solution: Placement
User's recommendation: Please I need a replacement
About
, , , ,
Husqvarna is a producer and a distributor of the outdoor products such as garden equipment, watering systems and stone industry tools. The company represents such brands as Husqvarna, McCulloch, Gardena and Diamant Boart. The product line includes ride-on products, construction products, handheld and walk-behind products, watering products, accessories and garden tools. More than 100 countries have the goods of Husqvarna represented on their markets. The company has a very high level of corporate responsibility and cares about the ecological side of all manufactured units. Regular press releases cover the activities of Husqvarna and inform consumers about the company's financial goals and achieved results. There are also events and reports which open the activities of producer for the target audience. Husqvarna has profitable offers for the investor and stockholders. Head office is located in Stockholm.
Husqvarna is ranked 339 out of 4451 in Equipment category
USA
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Unauthorized payments please return my money